At Kids Emporio, your satisfaction is our priority. We aim to ensure every purchase brings a smile to you and your little one.
1. Eligibility for Returns
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Returns are accepted within 7 days of delivery.
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Items must be unused, unwashed, and in original packaging with tags intact.
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Proof of purchase (invoice or order ID) is required.
2. Non-Returnable Items
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Innerwear, socks, or accessories (for hygiene reasons).
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Items purchased during clearance or sale events.
3. Refund Process
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Once we receive and inspect the returned product, refunds will be issued to your original payment method within 7–10 business days.
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Shipping charges are non-refundable.
4. Exchange Policy
We offer exchanges for size or color, subject to availability. Please contact our support team to initiate an exchange request.
5. Damaged or Defective Items
If you receive a damaged or incorrect item, notify us within 48 hours of delivery with product images, and we’ll arrange a replacement or refund.
For all return-related queries, email Babyneedsrrk@gmail.com.